Privacy Policy

Effective Date: May 16, 2026

At Sound Tides Bio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from our website.

Information We Collect

When you visit or place an order through our website, we may collect information including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address and device/browser information
  • Order history and transaction details

We only collect information necessary to process orders, provide customer support, and improve our services.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraudulent transactions
  • Improve website functionality and customer experience
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Payment Security

Payments are processed through secure third-party payment providers. Sound Tides Bio does not store full credit card or payment details on our servers.

Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance and user experience. Cookies help us understand visitor activity and optimize site functionality.

Users may disable cookies through their browser settings if preferred.

Third-Party Services

We may use trusted third-party providers for:

  • Payment processing
  • Shipping and order fulfillment
  • Website hosting
  • Analytics and performance monitoring

These providers only receive the information necessary to perform their services.

Data Protection

We implement reasonable security measures to help protect customer information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method can be guaranteed 100% secure.

Age Restriction

This website is intended only for individuals 21 years of age or older. By using this website, you confirm that you meet the minimum age requirement.

Research Use Disclaimer

All products sold by Sound Tides Bio are intended strictly for laboratory research purposes only and are not for human or veterinary use, consumption, or administration.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Opt out of certain communications

Requests may be submitted through our website contact form.

Policy Updates

Sound Tides Bio reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to the website.

Contact

If you have questions regarding this Privacy Policy, please contact us through the contact page available at Sound Tides Bio.